995 | Privacy Policy — Your Data, Handled with Care

One Important Note: 995 Please read this Privacy Policy carefully before using the platform. By creating an account or using our services, you are deemed to have agreed to this policy.

995 A trusted online gaming platform for players in Bangladesh. We believe protecting your personal information is not just a legal obligation — it is our ethical responsibility. That is why we treat your privacy with the utmost importance.

This Privacy Policywe have clearly explained in plain terms that 995 What types of information are collected, why they are collected, how they are stored, and what rights you have — all explained clearly, without legal jargon.

1. What Information We Collect

995When you register and use our services, we collect the following types of information. Each piece of data is collected for a specific reason and is used to improve the quality of your experience.

Type of Information	What Is Included	Why It Is Collected
Identity Information	Name, date of birth, national ID number	Age Verification & KYC Process
Contact Information	Mobile number, email address	Account Verification & Notifications
Financial Information	Mobile banking number (Mobile Banking/Nagad/Rocket)	Deposit & Withdrawal Processing
Technical Information	IP address, browser type, device information	Security Verification & Fraud Prevention
Activity Information	Game history, bet amounts, login times	Service Quality Improvement & Responsible Gaming
Cookie Information	Session cookies, preference settings	Improving User Experience

We never store your password in plain text. Passwords are always kept as encrypted hashes.

2. How Your Information is Used

Collected from You Privacy Policy Data is used strictly for the purposes listed below and for no other reason.

To create and manage accounts and to complete the KYC verification process.
To securely process deposits, withdrawals, and financial transactions.
To inform you of relevant bonus offers, promotions, and exclusive benefits.
To detect and prevent fraud, money laundering, and unauthorized access.
To personalize your gaming experience and improve the performance of the platform.
To monitor unusual gaming behavior under our Responsible Gaming policy.
To meet legal obligations and comply with regulatory requirements.
To provide customer service and resolve issues quickly.

If you do not wish to receive marketing communications, you can opt out at any time through our support team.

3. Who Your Information is Shared With

995 We never sell your personal data to third parties. However, limited information may be shared in the following circumstances to operate our services:

Payment Processors: Only the information required to complete transactions with Mobile Banking, Nagad, and Rocket.
Identity Verification Services: Approved third parties for KYC and age verification.
Technology Infrastructure: Trusted cloud service providers for secure server operations.
Legal Authorities: Information required under legal obligations or court orders.
Fraud Prevention Services: To detect unauthorized financial activity.

Any third parties with whom data is shared are held to the same privacy protection standards. In the event of any violation, 995 Takes immediate action.

4. How Your Information is Protected

Protecting Your Data 995 We use the highest industry-standard technology. Our security framework is multi-layered and continuously updated.

256-bit SSL Encryption: All data transfers are fully encrypted.
Two-Factor Authentication (2FA): An extra layer of security at login.
Firewall & Intrusion Detection: Unauthorized access is detected and blocked in real time.
Regular Security Audits: Regular audits conducted by independent cybersecurity experts.
Data Center Security: Servers secured at both physical and digital levels.
Restricted Access Policy: Only authorized personnel can access the information they need.

Use a strong password and keep 2FA enabled to protect your account. Never share your password with anyone.

5. Cookie Policy

995 We use cookies when you browse our website. Cookies are small data files stored in your browser that help improve your experience.

Essential Cookies: Required for the site to function properly. Disabling these cookies will affect site functionality.
Functional Cookies: Remembers your language preference and session data.
Analytics Cookies: Used to analyze site usage patterns and improve service quality.
Security Cookies: Helps prevent fraud and cyberattacks.

You can manage cookies through your browser settings. However, disabling essential cookies may prevent some features from working properly.

6. Data Retention Period

We do not store your data indefinitely. A separate retention period is defined for each type of information:

Account Information: For the duration of the active account and for 5 years after closure (as required by law).
Financial Transaction Records: 7 years from the date of the last transaction.
KYC Documents: 5 years from the date of verification.
Game Logs & Activity History: Up to 3 years.
Cookie & Session Information: At the end of the session or a maximum of 90 days.
Support Contact: 2 years after the issue is resolved.

Once the retention period expires, your data is securely deleted. You may also request deletion of your data, though this may not be possible where legal obligations apply.

7. Your Rights

995Under -'s Privacy Policy, you have several important rights regarding your personal data. We fully respect and uphold each of these rights.

Right to Access Data

You may request to know what information we hold about you.

Right to Rectification

You may request correction of any inaccurate or incomplete information.

Right to Erasure

You may request deletion of your data under specific conditions.

Right to Object

You may object to the use of your data for specific purposes.

Data Portability

You may request a copy of your data in a structured format.

Restriction of Processing

You may request that data processing be restricted in certain circumstances.

To exercise any of these rights, please contact our support team: [email protected] — We aim to respond within 7 business days.

8. Protection of Minors' Data

995 We strictly do not collect or process data from anyone under the age of 18. Our platform is intended exclusively for adults.

Age verification is mandatory at registration.
If we become aware that personal data of a minor has been collected inadvertently, we will immediately delete it and close the account.
If a parent or guardian suspects their child has created an account, please contact our support team immediately.

Protecting minors is one of our highest priorities. If an account is found to have been opened through age fraud, it will be permanently closed along with all associated balances.

9. Notification of Policy Changes

We may from time to time update this Privacy Policy We may update this policy from time to time. You will be notified in advance of any significant changes.

A notification will be sent to your registered mobile number or email address for any significant changes.
The date of each update will be noted at the top of the page.
Continued use of the platform after any update will be considered acceptance of the revised policy.
If you object to the updated policy, you may request to close your account.

995Privacy Policy of -

Right to Access Data

Right to Rectification

Right to Erasure

Right to Object

Data Portability

Restriction of Processing

Our Commitment to Protecting Your Privacy

Fully Encrypted Connection

Two-Factor Identity Verification

Data Is Never Sold

Regular Security Audits

Transparent Data Policy

Full Control in Your Hands

Trust Us, Play Safe